Compix Analog - Manual (Page 13)

Document No: 2.3.008 Revision: 1.0 Updated: 5/8/2012
Compix Studio Troubleshooting
The Compix Video Output Does Not Work:
1. Bypass the switcher and feed the Compix video signal di-
rectly into a video monitor.
2. Disconnect all inputs from the Compix system, including the
external reference.
3. Is the output on the monitor correct?
Yes: Make sure the switcher is correctly set up. The switch-
er’s input may be expecting a different resolution from the
Compix system.
No:
A. Open the AllCG Control on the Desktop. Make sure
the Video Format and Input Signal are correct.
B. Under Genlock Mode, make sure it is set to [Internal]
if there is video going through the Compix system. If the
video is going into the switcher but it is currently going
into a video monitor for testing purposes, select [Inter-
nal] for now. Under Pattern, select [75% Colorbars].
C. Verify that the video breakout cable in the back of the
system is screwed in all the way.
Not Syncing Correctly:
If the Compix system is not syncing properly, please verify the
following:
1. Black burst should be going into the Ref-In connector on
the breakout cable.
2. Select the correct black burst signal by going to [Options]
> [Tools] > [Video]. If you are using tri-sync, select the same
resolution inside Genlock Format as the Video Format sig-
nal. Also verify the correct frame rate.
3. Make sure Frame Sync is turned off on the switcher’s
input.