Troubleshooting, Phone cannot be switched on, Failure to charge the battery – Doro PHONEEASY 338GSM User Manual

Page 25: Standby time decreases, Pin code not accepted

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English

Troubleshooting

Phone cannot be switched on

Battery charge low

Connect the power adapter and
charge the battery for 12 hours.

Battery incorrectly installed

Check the installation of the
battery.

Failure to charge the battery

Battery or charger damaged

Check the battery and charger.

Battery recharged in temperatures

< 10°C or > 55°C

Improve the charging environment.

Charger incorrectly connected to

phone or power socket

Check the charger connections.

Standby time decreases

Battery charge capacity too low

Install a new battery.

Too far from base station, phone is

constantly searching for signal

Searching the network consumes
battery power. Find a place with a
stronger signal, or temporarily turn
off the phone.

PIN code not accepted

Wrong PIN code entered too many

times

Enter the PUK code to change the
PIN code, or contact the network
operator.

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