How to order repair parts limited warranty – United States Stove Company DV8 User Manual

Page 26

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The Company reserves the right of introducing any modifcation deemed convenient in order to improve the products, or due to any man-
ufacture or commercial requirements, without previous notice, provided those modifcations are in accordance with the local gas code.

This manual will help you obtain effcient, dependable service from your HomComfort heater, and enables you to obtain repair parts
correctly. Parts may be ordered through your service person, dealer, or directly from the factory. Parts can be shipped directly to you or
to your service person/dealer.

All parts in the Parts List have part numbers. When ordering parts, frst obtain the model number from the name plate on your appliance.
Then determine the part number (not the index number) and description of the component of which you wish to order. Be sure to give
all of the following information:
? Appliance Model Number: ___________________________

? Part Number: ____________________________________

? Appliance Serial Number: ____________________________

? Part Description: __________________________________

? Type of Gas (Propane or Natural): _____________________

United States Stove Company warrants to the original purchaser its heaters against premature failure of any component due to workman-
ship, quality, or materials as follows:

CLAIM

PROCEDURE

Any defects should be reported to United States Stove Company or its dealer and/or distributor giving descriptions and pertinent data, including proof of
purchase which will be returned upon request.
Providing the heater has been installed and used in accordance with the Owners Manual supplied with the heater, United States Stove Company will either:

?

Replace the defective part free of charge

? Replace the heater free of charge
? Where the defect is of a cosmetic (non-functional) nature, United States Stove Company will bear reasonable expense to refurbish the

heater, including such items as welding, painting, and incidental labor, Reasonable is defned by terms of this warranty as $30.00/hour with
full refund for any of parts purchased from U.S.S.C.

NOT

COVERED

Specifcally not covered under terms of this limited warranty or any other warranty are problems relating to smoking or sooting – which is
entirely related to the installation of the heater itself. Also, not covered are:

? Removal and re-installation cost.
? Service calls to diagnose trouble (unless authorized in writing by the manufacturer, distributor, or dealer)
? Damage or defect caused by improper installation, accidents, misuse, abuse or alteration.
? Transportation or shipping costs.

TIME

PERIOD

Controls / Valves

One Year

Thermocouple / Thermopile

One Year

All Electrical Components

One Year

Combustion Chamber and Burner

Three Years

LIMITATIONs

and

ExCLUsIONs

? United States Stove Company shall not be liable for incidental, consequential, special, or contingent damages anyone might suffer as a

result of their breach of this written warranty or any implied warranty.

? Should the heater be replaced by United States Stove Company “free of charge” all further warranty obligations are thereby met.
? Parts and/or service replacements made under the terms of this warranty are warranted only for the remaining period of the original heater warranty.

?

Without specifc written exclusionary waivers, no one has authority to add to or vary this limited warranty, or to create for United States
Stove Company any further obligation of liability in connection with this heater or any other applicable accessory. Any further warranty
implication applicable to this heater or any applicable accessory is limited in duration to the same time period as the original statement in
the above schedule.

This warranty gives you specifc legal rights and you may also have other rights which vary state to stat

The warrantor of record is:

United States Stove Company • PO Box 151, 227 Industrial Park Road • South Pittsburg, TN 37380 • Ph. #: (800) 750-2723

YOUR

DUTIEs

? This heater, including all applicable accessories, must be installed and operated in accordance with local authorities having jurisdiction and

the instructions furnished with the Owners Manual.

? You should keep as permanent record your proof of purchase (or canceled check or invoice).

PRObLEM/

REsOLUTION

? As purchaser, you must frst contact the dealer and/or distributor from whom you purchased your heater.
? If within a reasonable period of time you do not receive satisfactory service from the distributor and/or dealer, write United States Stove

Company, Customer Service Department, including complete details of the problem and/or problems you are experiencing, details of our
installation, your proof of purchase, and the heater serial number or test agency code number. You may call us with this same information.

26

HOW TO ORDER REPAIR PARTs

LIMITED WARRANTY

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