My appliance isn’t working correctly – Baumatic BHI300 User Manual

Page 29

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29

My appliance isn’t working correctly

Error codes

If you appliance senses an abnormality, the hob will enter stand-by
mode and will display a corresponding error code.

Error

code

Possible causes

What to do

F3 – F8 Temperature sensor

failure.

Contact the Customer Care
Department.

F9 - FE Temperature sensor of

the IGBT failure.

Contact the Customer Care
Department.

E1 / E2 Abnormal supply

voltage.

Check if the power supply is
normal and correct. Restart the
hob.

E3 / E4 Abnormal temperature. Check the pot in use.
E5 / E6 Bad induction hob heat

radiation.

Restart after the induction hob has
cooled down.


General troubleshooting

If your hob does not appear to be operating correctly, please refer to
the table below before contacting the Customer Care Department.

Problem

Possible causes

What to do

The induction hob cannot be

turned on.

No power.

Make sure that the

induction hob is
connected to the power

supply and that it is
switched on.

Check whether there is a
power outage in your

home or area. If you’ve
checked everything and
the problem persists, call

the Customer Care
Department.

The touch controls are

unresponsive.

The controls are locked.

Unlock the controls. See

the section on locking
the hob top in this

manual.

The touch controls are
difficult to operate.

There may be a slight film
of water over the controls

or you may be using the
tip of your finger when

touching the controls.

Make sure the touch
control area is dry and

use the ball of your
finger when touching the

controls.

The glass is being scratched. Rough-edged cookware.

Unsuitable, abrasive

scourer or cleaning
products being used.

Use cookware with flat
and smooth bases. See

the section on cookware
in this manual.

Some pans make crackling or

clicking noises.

This may be caused by

the construction of your

This is normal for

cookware and does not

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