Natural gas heater vanguard vn6c and vn10, Troubleshooting – Desa VN6C User Manual

Page 12

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101851

NATURAL GAS HEATER

VANGUARD VN6C AND VN10

POSSIBLE CAUSE

1. Ignitor electrode positioned wrong
2. Ignitor electrode broken
3. Ignitor electrode not connected to igni-

tor cable

4. Ignitor cable pinched or wet

5. Piezo ignitor nut is loose

6. Broken ignitor cable
7. Bad piezo ignitor

1. Gas supply turned off or manual shutoff

valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. ODS/pilot is clogged

6. Gas regulator setting is not correct

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Manual shutoff valve not fully open
4. Thermocouple connection loose at con-

trol valve

5. Pilot flame not touching thermocouple,

which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A)

Low gas pressure

B)

Dirty or partially clogged ODS/

pilot

6. Thermocouple damaged
7. Control valve damaged

REMEDY

1. Replace ignitor
2. Replace ignitor
3. Reconnect ignitor cable

4. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

5. Tighten nut holding piezo ignitor to

heater cabinet. Nut is located inside
heater cabinet at top.

6. Replace ignitor cable
7. Replace piezo ignitor

1. Turn on gas supply or open manual

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob.

Repeat igniting operation until air is re-
moved

5. Clean ODS/pilot (see Cleaning and

Maintenance, page 11) or replace ODS/
pilot assembly

6. Replace gas regulator

1. Press in control knob fully
2. After ODS/pilot lights, keep control

knob pressed in 10 seconds

3. Fully open manual shut-off valve
4. Hand tighten until snug, then tighten 1/4

turn more

5. A) Contact local natural gas company

B) Clean ODS/pilot (see Cleaning and
Maintenance
, page 11) or replace ODS/
pilot assembly

6. Replace thermocouple
7. Replace control valve

OBSERVED PROBLEM

When ignitor button is pressed and control
knob is pressed in and turned to the PILOT
position, there is no spark at ODS/pilot

When ignitor button is pressed and control
knob is pressed in and turned to the PILOT
position, there is spark at ODS/pilot but no
ignition

ODS/pilot lights but flame goes out when
control knob is released

TROUBLESHOOTING

Note:

All troubleshooting items are listed

in order of operation.

WARNING: Turn off heater

and let cool before servicing. Only
a qualified service person should
service and repair heater.

CAUTION: Never use a wire,

needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.

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