0 service procedure – Broadata Communications LB-HDMI/DE User Manual

Page 11

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LB-HDMI/DE User’s Manual
Link Bridge

TM

HDMI Audio De-embedder System

Broadata Technical Support, (800) 214-0222

12

6.0 SERVICE PROCEDURE

6.1 Replacement Policy

Standard products found defective on arrival (DOA) will be
replaced, based on availability, within 24 to 48 hours anywhere
in the U.S. Please call Customer Service at 800-214-0222 for
information.

6.2 Return/Repair Service

The Link Bridge LB-HDMI/DE System contains no user
serviceable components. If you have a problem with your unit,
please contact the Customer Service Department. To facilitate
our return/repair processing please contact Broadata
Communications, Inc. to obtain a Return Material Authorization
(RMA). Please include the following information:

Product model number

Serial Number

Complete description of problem

Hardware installation description

Broadata Communications, Inc.

2545 West 237th Street, Suite K

Torrance, CA 90505

1-800-214-0222

(310) 530-1416

(310) 530-5958 (Facsimile)

e-mail: [email protected]

Website: www.broadatacom.com

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