Daktronics Valo Digital Billboard User Manual

Page 14

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Display Troubleshooting

6

Blank module

•

Check the power status LEDs on all power supplies connected to the

module. If a power indicator LED is off, check to make sure the fuse

on the power supply output is intact and all power connections are

securely fastened.

•

Check the ribbon cable input to the module and the output from the

previous module or multi-line controller.

Blank half-module

•

Check the ribbon cable of the module to the left of the blank module.

Garbled half-module

•

Check the ribbon cable connections between modules and the multi-

line controller in the garbled section. From the front of the display,

check the connection of the left-most module first.

Garbled module

•

Check the ribbon cable input to the module and the output from the

module to its multi-line controller.

•

Ensure all connections on the module power supplies are tight. A

garbled module can be an indicator of power supply failure. A module

with no power will be blank and will not pass signal to the next

module.

Garbled row

•

Check the ribbon cable connections between the modules and the

multi-line controller in the garbled section. From the front of the

display, check the connection of the left-most module first.

Garbled or uncontrollable display

•

Check the data distributor receiver board status LEDs to make sure it

is receiving power.

•

Verify the V-Link configuration.

•

Ensure the fiber-optic signal cable is connected to the data distributor

and the signal is locked and receiving configuration.

•

Verify all RJ45 connections and ribbon cables are connected to the

correct locations.

Section of display is lighter than

rest

•

Test RJ45 cable input for the multi-line controller.

•

Test the power supply for the multi-line controller.

•

Replace the multi-line controller.

Discolored 1 high × 4 wide module

section

•

Check that RJ45 and power connections to the multi-line controllers

are securely fastened.

•

Verify that calibration frame being used is correct, and re-send if

required.

Discolored module

•

Check all ribbon cables and make sure all power connections are

securely fastened.

•

Verify the correct calibration frame is being used.

Hanging module

•

Check the module to see if the module will reinsert and lock into the

display. If it does not lock to the display, replace it with a spare

module and send the old module to Daktronics for repair.

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