2000 and 3000 series display troubleshooting – Daktronics Valo Digital Billboard User Manual

Page 15

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Display Troubleshooting

7

2000 and 3000 Series Display Troubleshooting

2000 and 3000 Series Display Problem

Troubleshooting Steps

Entire display is blank

•

Check that the display is receiving power and all

breakers are turned on. When power is applied to

the display, power supply LEDs should turn on.

•

Check the data distributor LCD status to make

sure the input signal is locked and the output is

not blank.

•

Make sure the fiber-optic signal cable connects to

the data distributor. The input signal should be

locked.

Section of display is blank

•

Make sure the power status LEDs on the

modules, power supplies, and in the blank section

are all on.

•

Make sure fiber connections to the multi-line

controllers in the blank section are secure.

Change the connections with one another to test.

16-48 high section of display is blank

•

Check the power status LED on the multi-line

controller in the blank section.

•

Verify the status indicator digit on the multi-line

controller.

•

Make sure fiber connections to the multi-line

controllers in the blank section are secure.

Change the connections with one another to test.

16 high section of display is blank

•

Check the ribbon cable connections between

modules and the multi-line controller in the blank

section. From the front of the display, check the

connection of the left-most module first.

•

Make sure that modules are receiving signal and

power. Signal will not pass through a module that

does not receive signal and power.

Module is blank

•

Check the power status LEDs on all power

supplies connected to the module. If a power

indicator LED is off, ensure the fuse on the power

supply output is intact.

•

Check the ribbon cable input to the module and

the output from the previous module.

Entire display is garbled or uncontrollable

•

Check the data distributor receiver board status

LEDs to make sure the data distributor is receiving

power.

•

Ensure the fiber-optic signal cable is connected to

the data distributor. The input signal should be

locked. If the input signal is not locked, check the

fiber connections.

8 high section of the display is garbled

•

Check the ribbon cable connections between

modules in the garbled section. From the front of

the display, check the connection of the left-most

module first.

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