Digital Audio Labs Livemix MIX-16/32 Central Mixer - Manual (Page 12)

LIVEMIX MIX-16/32 9
TROUBLESHOOTING
MY MIX-16/32 IS NOT POWERING ON CORRECTLY.
• Verify that you have connected the external power supply to a working power outlet
• Verify that the front panel power switch is set to ON.
I AM NOT SEEING THE “LIVEMIX DATA” LIGHT ILLUMINATE.
If the Livemix Data light is not illuminating, there is a problem with the power to the MIX-16/32.
Check to make sure that the power supply is connected to the MIX-16/32 and that all the cables
are secure. Also check to ensure that the power supply is plugged into an appropriate power
source and that the power cable from the source to the power supply transformer is securely
attached.
I HAVE CONNECTED THE USB PORT TO MY COMPUTER BUT AM NOT RECEIVING ANY
AUDIO INTO MY RECORDING SOFTWARE.
• Verify that you have properly assigned a specific CS-DUO monitor mix to the USB port (see CS-
DUO user’s manual for more details)
• Verify that you have configured your Windows PC or Apple OS X computer properly to use the
MIX-16/32 as the desired audio input to your software
I WAS PLANNING ON FEEDING THE MIX-16/32 FROM MY DIGITAL MIXER, BUT DO NOT SEE
THE RIGHT CONNECTOR TO USE ON THE MIX-16/32.
• The MIX-16/32 interfaces with digital consoles through the use of an option card that inserts
into a slot and offers the necessary connectors.
• Verify that you have the correct digital option card installed.
THERE IS A CLICKING OR POPPING SOUND IN MY MIX.
Audible clicking and popping is usually an issue with the digital clock. If you are using Livemix
with a Dante network, make sure that your console or Dante device is set to be the master and
Livemix is set to slave. This can be done through the Dante controller on a Windows PC or Apple
computer.