Electro-Chemical Devices (ECD) DCA-23 - Manual (Page 5)

DCA-23 Page v
WARRANTY
Electro-Chemical Devices, Inc. (ECD) warrants all products it manufactures to be free from defect in materials and factory workmanship, and agrees
to repair or replace any product that fails to perform, as specified, within one (1) year after date of shipment. This warranty shall not apply to any
product that has been:
1. Subjected to misuse, negligence or accident;
2. Connected, installed, adjusted or otherwise used not in accordance with the instructions furnished by ECD;
3.
Repaired, modified or altered by persons not authorized by ECD, resulting in injury to the performance, stability or reliability of the
product.
This warranty is in lieu of any other warranty, expressed or implied. ECD reserves the right to make changes in the design or construction of its
products at any time, without prior notification, and without incurring any obligation to make any changes in previously delivered products.
Seller’s sole liabilities and the buyer’s sole remedies under this agreement shall be limited to a refund in the purchase price, or at ECD’s discretion,
to the repair or replacement of any product that proves, upon ECD’s examination, to be defective, when returned to the factory, transportation
prepaid by the buyer, within one (1) year of the product’s original shipment date. Seller shall not be liable for damages consequential or incidental
to defects in any product, for failure of delivery in whole or in part, for injuries resulting from its use, or for any other cause.
This warranty and the writing attached constitute the full understanding of seller and the buyer, and no terms, conditions, understanding, or
agreement purporting to modify or vary the terms hereof shall be binding unless hereafter made in writing and signed by an authorized official of
Electro-Chemical Devices, Inc.
This warranty does not cover pH, ORP or Specific Ion measurement, reference or combination electrodes or electrode cartridges that have been
commissioned in service.
IMPORTANT SERVICE INFORMATION
Use only factory authorized components for repair. Tampering or unauthorized substitution of components may adversely affect the
operation of this product and may void the warranty.
If service or repair is required, please obtain the serial number(s) or sales order number of the product(s) in question and contact
ECD’s Service Department at:
+1-800-729-1333 (USA/Canada) or +1-949-336-6060
or email [email protected]
A Return Material Authorization (RMA) number must be obtained from the service department before returning any material to
ECD. All material returned to ECD shall be shipped prepaid to the factory.