Troubleshooting guide technical service, No service parts available for this product, Ten year limited warranty – Desa SH-5412 User Manual

Page 4

Advertising
background image

4

598-1158-01

SYMPTOM

Lights will not come

on.

Lights come on

in daylight.

Lights come on

for no apparent

reason.

POSSIBLE CAUSE

1. Light switch is turned off.

2. F l o o d l i g h t i s l o o s e o r

burned out.

3. Fuse is blown or circuit breaker

is turned off.

4. Daylight turn-off is in effect (re-

check after dark).

5. Incorrect circuit wiring, if this is a

new installation.

6. Re-aim the sensor to cover de-

sired area.

1. Light Control may be installed in

a relatively dark location.

2. Light Control is in Test.

(Set control switch to an

ON-TIME position).

1. Light Control may be sensing

small animals or automobile traf-

fic (re-aim sensor).

2. R a n g e i s s e t t o o h i g h .

(Reduce Range).

TEN YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state
to state or province to province.
For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship
will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries,
and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of
any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for incon-
venience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only DESA Specialty Products

assembled products and is not extended to other equipment and

components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR
ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY
ON THE PART OF DESA SPECIALTY Products

FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL

DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORE-
SEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. Proof of purchase is required for warranty claims.

SYMPTOM

Lights stay on

continuously.

Lights flash on

and off.

POSSIBLE CAUSE

1. A flood lamp is positioned too close to

the sensor or pointed at nearby objects

that cause heat to trigger the sensor.

(Reposition the lamp away from the

sensor or nearby objects).

2. Light Control is pointed toward a heat

source like an air vent, dryer vent, or

brightly-painted heat-reflective sur-

face. (Reposition sensor).

3. Light Control is in Manual Mode.

(Switch to Auto.)

1. Heat or light from the lamps may be

turning the Light Control on and off.

(Reposition the lamps away from the

sensor).

2. Heat being reflected from other objects

may be affecting the sensor. (Reposi-

tion sensor).

3. Light Control is in the Test mode and

warming up. (Flashing is normal under

these conditions).

4. Light may be leaking through the

floodlamp reflectors. (Make sure the

metal lamp protectors are installed.)

TROUBLESHOOTING GUIDE

TECHNICAL SERVICE

Please call 1-800-858-8501 for assistance before returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at:

www.desatech.com. If the

problem persists, call* for assistance at

1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

DESA Specialty Products

P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.

No Service Parts Available for this Product

Advertising