Accessing voice messages – Cisco IP Phone 7942G User Manual

Page 66

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58

OL-17709-01

Accessing Voice Messages

To access voice messages, use the

button.

Note

Your company determines the voice message service that your phone system uses. For the most
accurate and detailed information, refer to the documentation that came with your voice
message system.

If you want to...

Then...

Set up and personalize
your voice message
service

Press

and follow the voice instructions.

If a menu appears on your screen, choose an appropriate menu item.

Check for your new
voice messages

Look for:

A steady red light on your handset. (This indicator can vary. See

Customizing Rings and Message Indicators, page 50

.)

A flashing message waiting icon

and text message on your phone

screen.

Note

The red light and message waiting icon display only when you have a
voice message on your primary line, even if you receive voice messages
on other lines.

Listen for:

A stutter tone from your handset, headset, or speakerphone when you
place a call.

Note

The stutter tone is line-specific. You hear it only when using the line
with the waiting messages.

Listen to your voice
messages or access the
voice messages menu

Press

.

Depending on your voice message service, doing so either auto-dials the
message service or provides a menu on your screen.

If connecting to a voice message service, the line that has a voice message
is selected by default. If more than one line has a voice mail, then the first
available line is selected. Ask your system administrator about options to
always connect to the voice message service on the primary line.

Send a call to a voice
message system

Press iDivert. For more information, see

Sending a Call to a Voice Message

System, page 26

.

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