Troubleshooting – Marantz UD8004 User Manual
Page 56
Information
HDMI
Control
Function
Pl
ayback
Setup
Connections
Getting Started
Specifications
2
ENGLISH
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner’s manual?
3. Are the other components operating properly?
If· this· unit· does· not· operate· properly,· check· the· items· listed· in· the· table· below.· Should· the· problem·
persist,·there·may·be·a·malfunction.
In·this·case,·disconnect·the·power·immediately·and·contact·your·store·of·purchase.
Troubleshooting
Symptom
Cause / Countermeasure
Page
Power· does· not· turn·
on.
Check·if·the·power·cord·is·properly·connected.
Plug·the·power·supply·cord·into·the·power·outlet.
The·safety·protection·device·may·be·activated.·Unplug·the·power·
cord·once,·and·wait·for·5-10·seconds·and·then·plug·it·in·again.
UD8004·enters·the·standby·status·by·safety·function·when·the·
fan·stops.·Check·the·back·of·the·set·if·something·is·disturbing·
the·fan·rotation.
•
•
•
•
20
–
–
3,·9
Unable· to· play· back·
BD-LIVE·/·bonus·view.
Does· the· SD· Memory· Card· has· more· than· 1· GB· of· available·
space?
Has·the·SD·Memory·Card·been·initialized·by·the·UD8004?
Was·the·SD·Memory·Card·inserted·while·the·power·of·the·unit·
is· on.· (Insert· the· SD· Memory· Card· while· the· UD8004· is· in· the·
standby·status.)
Remove·the·write·protection·of·an·SD·Memory·Card.
•
•
•
•
4,·35
30
4,·35
–
Picture· does· not·
appear.
Switch·the·TV's·input·setting·to·the·external·input·connected·to·
the·player.
Is·the·Pure·Direct·function·set·to·“On”?·Set·to·“Off”.
Also,·is·“Pure·Direct·Setup”·–·“Video·Out”·on·the·GUI·menu·set·
to·“Off”·at·the·“User·Preset·1”·or·“User·Preset·2”·setting?·Set·it·
to·“On”.
Is·HDMI·mode·set·to·“HDMI·On”?·In·this·case,·video·signals·are·
output·from·the·video,·S-Video·and·HDMI·terminals,·but·not·from·
the·component·terminals.
Check· the· connection· of· the· video/S-Video/component· video·
cable.
Is·the·GUI·menu·“HDMI·Setup”·–·“I/P·Direct”·set·to·“On”?·In·this·case,·
no·video·signals·are·output·from·the·video·and·S-Video·terminals·
during·playback·of·certain·discs.
Does·the·“Video·Setup”·–·“Component·Resolution”·setting·on·the·
GUI·menu·match·the·connected·device's·resolution?·Set·it·so·that·
it·matches.
•
•
•
•
•
•
–
28,·37
13
17
23
24
Symptom
Cause / Countermeasure
Page
Video· and· audio· are·
not·output·with·HDMI·
connection.
Check·the·connection·of·the·HDMI·cable.
Is·the·“HDMI”·indicator·of·the·display·of·the·UD8004·lighting?
Is·the·Pure·Direct·function·set·to·“On”?·Set·to·“Off”.
Also,·is·“Pure·Direct·Setup”·–·“Video·Out”·on·the·GUI·menu·set·
to·“Off”·at·the·“User·Preset·1”·or·“User·Preset·2”·setting?·Set·it·
to·“On”.
Is·HDMI·mode·set·to·“HDMI·Off”?·In·this·case,·video·signals·are·
output·from·the·video·and·S-Video·terminals,·but·not·from·the·HDMI·
terminal.
Check· whether· the· connected· display· device· or· other· device·
supports·HDCP.·This·unit·will·not·output·a·video·signal·unless·the·
other·device·supports·HDCP.·See·the·owner’s·manual·of·your·TV,·
AV·Amp,·etc.
Check·that·the·setting·of·the·HDMI·video·resolution·supports·the·
resolution·of·the·connected·device.·When·set·to·“Auto”,·UD8004·
makes·the·setting·automatically.
•
•
•
•
•
•
13
8
28,·37
13
15
13
HD· audio· is· not·
output.
Set·“BD·Audio·Mode”·to·“HD·Audio·Output”.
•
31
Picture·
is·
not·
displayed·
or·
is·
disturbed.
Picture·of·a·BD-Video·
or· DVD-Video· disc· is·
in·black·and·white.
The·picture·may·be·slightly·disturbed·directly·after·fast-forwarding·
or·reversing.·This·is·not·a·malfunction.
Connect· the· UD8004’s· video/S-Video/component· video· output·
either· directly· to· the· TV· or· to· the· TV· via· the· AV· Amp.· Do· not·
connect·via·a·VCR·(video·cassette·recorder).·Some·discs·include·
copy·prohibit·signals,·and·when·such·discs·are·played·via·a·VCR·
the·copy·guard·system·may·cause·the·picture·to·be·disturbed.
Is· a· disc· that· is· not· compatible· with· the· player· or· a· disc· with·
a· different· region· number· loaded?· (This· player· supports· region·
code·“A”·for·BD-Video·discs,·“1”·or·“ALL”·for·DVD-Video·discs.)
Is·the·GUI·menu·“HDMI·Setup”·–·“I/P·Direct”·set·to·“On”?·In·this·case,·
no·video·signals·are·output·from·the·video·and·S-Video·terminals·
during·playback·of·certain·discs.
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17
3
23
Troubl
eshooting