Denon AVR-3808CI User Manual
Avr-3808ci firmware update available
Page 1 of 6
Questions or problems, please call Denon USA Customer Support @ 800-497-8921
AVR-3808CI FIRMWARE UPDATE AVAILABLE
There are now firmware updates available through our DPMS (Denon Product Management Server) for AVR-
3808CIs – USA and Canada models only (please verify serial numbers and firmware version numbers below).
These updates allow Denon to address certain operating issues, as well as adding new features and functionality. A
previous update was available only for limited number of units with operational issues, however for many AVR-
3808CIs to complete any current or future updates, the original update is included for those units that did not it from
the DPMS server directly or was applied at production, again please verify serial numbers and firmware version
numbers below.
We ask you thoroughly read and understand this entire document before starting any update procedure with your
AVR-3808CI. Thank you.
Firmware Update #1 Improvements:
1. In the GUI, under ‘Network Info’, the information was displayed incorrectly as the columns did not match up.
2. Auto Setup did not have the ability to handle a 6.1 speaker configuration, so it would lock up.
3. The Display screen would go blank shortly after showing the GUI.
4. RS-232/IP Protocol Fixes
a. Could not perform direct access to XM stations with the TFXMnnn command.
b. No response for commands, PSBAS, PSTRE OR PSxxx from the Ethernet port.
Serial Number Start of Factory Updated AVR3808CIs:
xxxxx09001 (only need the last 5 digits)
Firmware Version Numbers of Factory Updated AVR-3808CIs:
To read back the firmware version numbers, do the following:
1. Turn Master Power ‘Off’
2. While holding down the ‘Status’ and ‘Return’ buttons on the front panel, press Master Power ‘On’.
3. Release the ‘Status’ and ‘Return’ buttons. With each press of the ‘Status’ button, the following names and
version numbers are indicated on the front panel display of the receiver.
NAME
VERSION
1
Main
01.28
2
Sub
00.32
3
DSP1
36.49
4
DSP2
39.39
5
FPGA (Audio)
00.50
6
PLD (Video)
-
7
GUI Config
A070629B
8
GUI Serial
P0007621
D37750004
9
DM850 FBL
-
10
DM850 BL
B200707020733
11
DM850 IMG
I200709050353
12
DM850 WEB
W200709050354
13
DM850 CNE
C20070905
Power cycle the AVR to return to normal operation.