MultiDyne DVI-ONE - Manual (Page 8)

Instruction Manual, DVI-ONE TROUBLESHOOTING 8
TROUBLESHOOTING
WARRANTY
1 (One) Year Warranty
The MultiDyne DVI-ONE product line is covered by a 1 (one) year warranty from the date of
purchase on parts and labor covering defects in material and workmanship.
Out of warranty services
In the case of defects or manfuction caused by misusage, the company may provide repair and
service at a nominal cost for the following:
.
• Defects of DVI-ONE products caused by accident or disaster.
• Damages of DVI-ONE products caused by the customer’s carelessness or mistaken
application.
• Damages of DVI-ONE products caused by the application of the parts or products not
supplied or sold by MultiDyne.
• Damages of DVI-ONE products and related defects caused by unauthorized personnel or
service center.
Display screen is blank
• Check if the computer of DVI source power is ON.
• Check if the COMPUTER unit connection to the computer and
MONITOR unit connection to the monitor is correct.
• Check if the power LED of COMPUTER unit is ON. If power
LED is OFF, plug in the DC power for COMPUTER side unit.
• Check if fiber optic cable is Multimode.
• Turn the Computer of DVI source power OFF and then back ON
again.
Noise is shown on the screen
• Check the maximum resolution range of the PC computer
graphic card or DVI source.
• Check if connection of DVI port is correct
• Check if connection to the Optical port is correct