Orien FS-260IM - Manual (Page 24)

Filing a Claim
All warranty service work must be dispatched by the Company Technical Service Department. All claims for
reimbursement must be received by the Company within 90 days from date of service to be eligible for credit. All
claims outside this time period will be void. The model, the serial number and, if necessary, proof of installation,
must be included in the claim. Claims for labor to replace defective parts must be included with the part claim to
receive consideration. Payment on claims for labor will be limited to the published labor time allowance hours in
effect at the time of repair. The Company may elect to require the return of components to validate a claim. Any
defective part returned must be shipped to the Company, transportation charges pre-paid, and properly sealed and
tagged at the discretion of the Company. The Company does not assume any responsibility for any expenses
incurred in the field incidental to the repair of equipment covered by this warranty. The decision of the Company
with respect to repair or replacement of a part shall be final. No person is authorized to give any other warranties or
to assume any other liability on the Company’s behalf unless done in writing by an officer of the Company.
Governing Law
This Limited Warranty shall be governed by the laws of the state of New York, U.S.A., excluding their conflicts of
law principles.
Orien USA, L.L.C.
921 General Hill Drive
Virginia Beach VA23454
Website: [email protected]
Si vous avez un problème de service ou que vous souhaitez parler à un représentant technique Veuillez appeler:
1 - 877 - 316 - 1725
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