Problem possible causes solution – DeLonghi EC-702 User Manual

Page 11

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No milk froth is formed when
making cappuccino

• Milk not cold enough

• Cappuccino maker dirty

• Always use skim milk at refrigerator

temperature.

• Thoroughly clean the holes in the

cappuccino frother

The crema is too light
(delivered from the spout
too fast)

• The ground coffee is not pressed

down firmly enough

• There is not enough ground coffee

• The ground coffee is too coarse

• Tamp/Press the ground coffee down

more firmly

• Increase the quantity of coffee

• Use ground coffee for espresso

coffee machines only

The crema is too dark
(delivered from the spout too
slowly)

• The ground coffee is pressed down

too firmly

• There is too much ground coffee

• The espresso boiler outlet is blocked

• The ground coffee is too fine

• Tamp/Press the coffee down less

firmly

• Reduce the quantity of ground coffee

• Clean as described in the section

"Cleaning the boiler outlet"

• Use ground coffee for espresso coffee

machines only

The coffee has an acidic taste

• Inadequate rinsing after descaling

• After descaling, rinse the appliance as

described in the section "Descaling"

PROBLEM

POSSIBLE CAUSES

SOLUTION

No espresso coffee is
delivered

• No water in the tank
• The holes in the filter holder are

blocked

• The espresso boiler outlet is blocked

The espresso coffee drips
from the edges of the filter
holder rather than the holes

• The filter holder is inserted incorrectly

• The espresso boiler gasket has lost

elasticity

• The holes in the filter holder are

blocked

• Attach the filter holder correctly and

rotate as far as it will go

• Have the espresso boiler gasket

replaced at a service center

• Clean the holes

The espresso coffee is cold

• The espresso OK indicator light was

not on when the coffee switch was
pressed

• No preheating performed

• The cups were not preheated

• Wait until the espresso OK indicator

light comes on

• Preheat as described in the section

"Preheating the coffee unit"

• Preheat the cups by rinsing with hot

water

The pump is excessively noisy

• The water tank is empty

• Refill the tank

• Fill the tank with water
• Clean the filter holder spout holes
• Clean as described in the

section"Cleaning the boiler outlet"

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