Troubleshooting, Xpa series operation, Problem cause action – Dual XPA2100 User Manual

Page 12

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Dual Electronics Corp.

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©2008 Dual Electronics Corp.

NSA0208-V02

XPA SERIES

 OPERATION

Troubleshooting

Problem

Cause

Action

Unit will not turn on

(no power LED indicator)

+12V wire not connected or incorrect voltage
REM wire not connected or incorrect voltage

Check connections for proper voltage
(11~16VDC)

GND wire not connected

Check connection to ground

Fuse(s) blown

Replace fuse(s)

Unit has power - LED is 

green (but no sound)

Speaker wires not connected

Check connections at speakers

Volume turned all the way down

Increase volume level at head unit

One or more speaker wires touching each
other or touching chassis ground

Insulate all bare speaker wires from each
other and chassis ground

Speaker(s) defective or damaged

Check/replace speaker(s)

Input signal not connected

Check high or low level inputs for proper
connection

Unit blows fuse(s)

Incorrect fuse rating

Use fuse(s) with correct rating

+12V wire touching chassis ground

Check for pinched wire

Speaker(s) defective or damaged

Check/replace speaker(s)

Engine noise

Bad ground connection

Make sure amplifier is grounded to clean
bare metal

Signal ground loop or RFI (radio frequency
interference)

Re-route RCA cables from existing high
current wiring

LED illuminates red

(protect mode)

One or more speaker wires touching each
other or touching chassis ground

Insulate all bare speaker wires from each
other and chassis ground

Speaker(s) defective or
damaged internally (shorted)

Check/replace speaker(s)

Speaker load less than 2 ohms (stereo)
Speaker load less than 4 ohms (bridged)

Adjust speaker load - amplifier will not
operate at less than 4 ohms when bridged

Speaker load less than 2 ohms

Adjust speaker load - amplifier will not
operate at less than 2 ohms

Distorted audio output Incorrect input signal type or

input level too high

Check connections and reduce/adjust
input level

Low audio output

Incorrect input signal type or
input level too low

Check connections and increase/adjust
input level

Weak bass 

Speaker(s) are wired out of phase

Check (+) and (-) speaker connections
(Observe correct polarity)

XPA2100
XPA4100
XPA6100

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