Elo TouchSystems 1767L - Manual (Page 31)

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C H A P T E R
4
T
ROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem
persists, please contact your local dealer or our service center.
Solutions to Common Problems
Problem Suggestion(s)
No image appears on screen. Check that all the I/O and power connectors are properly
connected as described in Chapter 2.
Make sure the pins of the connectors are not crooked or
broken.
Test power supply by trying different cables, a different
wall outlet or plug another appliance into the outlet.
Make certain the video cable is properly connected and that
it is not damaged. Check for bent pins on the cable connectors.
Ensure that your computer and video card are properly
configured. (Consult video card documentation.)
“Out of Range” display Check to see if the resolution of your computer is higher
than that of the LCD display.
Reconfigure the resolution of your computer to make it less
than or equal to 1280 x 1024. See Appendix A for more
information on resolution.
OSD/Power buttons don't respond See page 3-26 for OSD enable/disable.