Troubleshooting 107, Common problems, Troubleshooting – eMachines D720 User Manual
Page 117: Chapter 4
Chapter 4
107
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
4.
If the Issue is still not resolved, see “Online Support Information” on page 161.
Symptoms (Verified)
Go To
Power On Issue
Page 108
No Display Issue
LCD Failure
Page 111
Internal Keyboard Failure
Page 111
TouchPad Failure
Internal Speaker Failure
Internal Microphone Failure
ODD Failure
Modem Failure
WLAN Failure
Thermal Unit Failure
Page 120
Other Functions Failure
Page 121
Intermittent Failures
Page 122
Undermined Failures
Page 122
Chapter 4