Getting help – Enterasys Networks 9033348-02 User Manual

Page 11

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Preface

Getting Help

For additional support related to this device or document, contact Enterasys Networks
using one of the following methods:

Before calling Enterasys Networks, please have the following information ready:

•

Your Enterasys Networks service contract number

•

A description of the problem

•

A description of any action(s) already taken to resolve the problem

•

The serial and revision numbers of all involved Enterasys Networks products in the
network

•

A description of your network environment (for example, layout, cable type)

•

Network load and frame size at the time of trouble (if known)

•

The device history (for example, have you returned the device before, is this a
recurring problem)

•

Any previous Return Material Authorization (RMA) numbers

World Wide Web: http://www.enterasys.com/wireless

Phone: North America: (603) 332-9400
Europe: 353 61 701 910
Asia: +800 8827-2878

Internet mail: [email protected]

To send comments or suggestions concerning this document, contact the Enterasys
Networks Technical Writing Department via the following e-mail
address: [email protected]

Make sure you include the document Part Number in the e-mail message.

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