Elo TouchSystems ESY1529L - Manual (Page 22)

Technical Assistance
There are three methods to obtain contact information for technical assistance
on the Touchcomputer.
• Touchcomputer itself
• the Web
• telephone
These methods are described below.
Using the Touchcomputer
You can access the support information by going to the System Properties and
clicking on the “Support Information” button. You can get to get to System
Properties by either of the following methods:
• Right click “My Computer” and choose “Properties”
• Click on the “Start Button” and select “control panel”and double click on the
“System” icon.
Using the Web
www.elotouch.com/support/default.asp
Using the Phone
Call toll-free 1-800-557-1458
Power and OSD Lock Out
Normally the 5 switches on the side of the monitor depicted in the figure in the
controls section control power, brightness and volume. The power switch can be
made not to operate by activating the power lockout function. The brightness
and volume adjustment can be made not to operate by activing the OSD lockout
function. The OSD lockout function can be activated by simultaneously
pressing Switch 1 and Switch 2. The power lockout function can be activated
by simultaneously pressing Switch 1 and Switch 3. When the switches are
pressed, OSD lock or power lock will appear. The power lockout state can be
set by releasing Switch 1 and Switch 3 in the desired state of power lock or
power unlock.
The OSD lockout state can be set by releasing Switch 1 and 2 in the desired
state of OSD lock or OSD unlock.
2-16 Elo Entuitive Touchcomputer User Guide