Gb mt – Florabest FTP 400 A1 User Manual

Page 49

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49

GB MT

Guarantee Notes

• This appliance has a 36-month guar-

antee; a shorter 12-month guarantee

applies if the appliance is to be used for

commercial purposes or for replacement

appliances according to statutory regula-

tions.

• Justified guarantee claims should be re-

ported to our Service Centre (see page

69 for telephone & fax no.s, and email

address). Our Service Team will tell you

more about our complaints handling pro-

cedure.

• Damage due to natural wear and tear,

overload or incorrect use is excluded

from the guarantee. Certain components

are subject to normal wear and tear and

are excluded from the guarantee. These

include in particular: backflow stop

In the case of pumping water containing

sand or aggressive liquids or other in-

correct, non-design-appropriate use, as

well as in case of non-observance of the

operating manual, application of force

in use or inappropriate or insufficient

maintenance, no guarantee claim exists,

since seals, impeller wheel, motor or

other parts are damaged by this. Also,

sewage water pumps are not suitable

for the pumping of abrasive materials

(sand, stone).

Note: submersible pumps

are drainage pumps. This kind of pump

is constructed with the purpose of trans-

porting or removing a certain volume of

water – depending on its output catego-

ry – as quickly as possible. Submersible

pumps are not intended as irrigation (for

example, in garden irrigation systems)

or as constant water-flow pumps (such

as in artificial streams or ornamental

fountains). Inappropriate use will invali-

date the warranty.

Periodically check that the float switch is

operational. Warranty and liability claims

will be void in case on non-compliance

or if the pump runs dry.

In particular, the guarantee is likewise

void in the case of employment of the

sewage water pumps without base plate

or (this applies for all pumps) in case of

damages which are caused by support-

ing on or suspending from the mains

cable. The pumps must not be run dry

or exposed to frost.

• Furthermore, the prerequisite for guar-

antee services is that the references

indicated in the operating instructions re-

gard

ing cleaning and maintenance have

been adhered to.

• Damage, which has been caused from

material or manufacturing faults, will be

made good free of charge, by replace-

ment delivery or repair.

This requires that the appliance is

returned to our service center undis-

mantled and with proof of purchase and

guarantee.

• Repairs, which are not covered by the

guarantee, can be carried out for charge

by our service center. Our service center

will be glad to provide you with a cost

estimate.

We can only process devices which

have been packaged sufficiently and

which have been dispatched with cor-

rect stamping.

Devices sent in freight collect - by

bulk freight, express or with other

special freight - are not accepted.

• If you have a justified guarantee claim,

please contact our service centre by tel-

ephone, which will then advise you on

how the claim will be processed.

• Defective units returned to us will be

disposed of for free.

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