Elo TouchSystems 192XL-XXWA-1 Series - Manual (Page 33)

Elo Entuitive Touchmonitor User Guide
33
CHAPTER
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the
following table. If the problem persists, please contact your local dealer or
our service center.
Solutions to Common Problems
Problem Suggestion(s)
No image appears on
screen. Check that all the I/O and power connectors are
properly connected as described in Chapter 2.
Make sure the pins of the connectors are not
crooked or broken.
Test power supply by trying different cables, a
different wall outlet or plug another appliance
into the outlet.
Make certain the video cable is properly
connected and that it is not damaged. Check for
bent pins on the cable connectors.
Ensure that your computer and video card are
properly configured. (Consult video card
documentation.)
“Out of Range” display Check to see if the resolution of your computer
is higher than that of the LCD display.
Reconfigure the resolution of your computer to
make it less than or equal to 1280 x 1024. See
Appendix A for more information on resolution.
Image has vertical
flickering line bars. Use “PHASE” to make an adjustment. Check
and reconfigure the display mode of the vertical
refresh rate of your graphic card to make it
compatible with the LCD display.