Epson Stylus NX300 - Manual (Page 43)

Problems and Solutions 43
2. The message on the display screen asks if the
paper has been removed. Press 1 to clear the
message.
3. Close the ADF cover and reload the paper.
Faxing Problems
■ Make sure the recipient’s fax machine is turned on and working.
■ Make sure the LINE port on the NX300 Series is connected to a telephone
wall jack. Verify that the telephone wall jack works by connecting a phone to
it.
■ If the line has static, press Setup , select Fax Settings , select
Communication , and turn off the V.34 and ECM (Error Correction Mode)
settings.
■ If the NX300 Series is connected to a DSL phone line, you must have a DSL
filter connected to the phone jack. Contact your DSL provider for the
necessary filter.
■ If you answer the phone and hear a fax tone and the call disconnects when you
hang up, make sure there is a phone or answering machine connected to the
EXT. port on the NX300 Series.
Print Quality Problems
■ For the best print quality, use Epson papers (see page 6) and genuine Epson
ink cartridges (see page 38).
■ If you notice light or dark bands across your printouts or they are too faint,
run a nozzle check (see page 34) to see if the print head needs cleaning.
■ If you notice jagged vertical lines, you may need to align the print head. See
the on-screen Epson Information Center for instructions.
■ The ink cartridges may be low on ink. Check your cartridge status (see
page 34) and replace cartridges, if necessary (see page 38).
■ If you’re copying, place the document flat against the scanner glass.
■ Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if
necessary. Do not spray glass cleaner directly on the glass.
NX300_QG.book Page 43 Wednesday, May 7, 2008 10:42 AM