Epson Stylus DX9400F - Manual (Page 34)

34 Solving Problems
Print quality problems
You see banding (light lines) in your
printouts or copies.
■ Clean the print head (& “Checking the
print head” on page 30).
■ Make sure you select the correct paper
type (& “Selecting Paper” on page 8).
■ Make sure the printable (whiter or
glossier) side of the paper is face up.
■ Use up ink cartridges within six months
after installing them.
■ The ink cartridges may need replacing
(& “Removing and Installing Ink
Cartridges” on page 27).
■ Align the print head (& “Aligning the
Print Head” on page 31).
■ Clean the document table. See your online
User's Guide.
■ If a moiré (cross-hatch) pattern appears
on your copy, change the zoom setting or
shift the position of your original.
Your printout is blurry or smeared.
■ Make sure the document is placed flat
against the document table. If only part of
the image is blurred, your original may be
wrinkled or warped.
■ Make sure the printer is not tilted or
placed on an uneven surface.
■ Make sure your paper is not damp,
curled, or loaded face down (the whiter or
glossier printable side should be face up).
Load new paper face-up.
■ Make sure you select the correct paper
type (& “Selecting Paper” on page 8).
■ Use a support sheet with special paper or
try loading your paper one sheet at a time.
■ Load your paper one sheet at a time.
Remove sheets from the output tray so
not too many collect at a time.
■ Clean the print head (& “Cleaning the
print head” on page 30).
■ Align the print head (& “Aligning the
Print Head” on page 31).
■ To clean the inside of the printer, make a
copy without placing a document on the
document table.
■ Load and eject dry paper several times.
See your online User's Guide.
■ Use only paper recommended by Epson
and genuine Epson cartridges.
■ Clean the document table. See your online
User's Guide.
Your printout is faint or has gaps.
■ Clean the print head (& “Cleaning the
print head” on page 30).
■ If you notice jagged vertical lines, you
may need to align the print head
(& “Aligning the Print Head” on page 31).
■ The ink cartridges may be old or low on
ink. Replace an ink cartridge
(& “Removing and Installing Ink
Cartridges” on page 27).
■ Make sure you select the correct paper
type (& “Selecting Paper” on page 8).
■ Make sure your paper is not damaged,
old, dirty, or loaded face-down. If it is,
load new paper with the whiter or
glossier side face-up.
■ When you select Standard or Best as the
quality setting, select Off as the
bidirectional setting. Bidirectional
printing decreases print quality.
Your printout is grainy.
■ Make sure you select Best as the quality
setting.
■ If you are printing or copying a photo,
make sure you are not enlarging it too
much. Try printing it smaller.
■ Align the print head (& “Cleaning the
print head” on page 30).
You see incorrect or missing colors.
■ Clean the print head (& “Cleaning the
print head” on page 30).
■ The ink cartridges may be old or low on
ink. Replace an ink cartridge
(& “Removing and Installing Ink
Cartridges” on page 27).