Epson PLQ-30 - Manual (Page 99)

6. Hold both sides of the ribbon cartridge with both hands and rotate it on the plastic hooks. Then
pull it up until it is out of the printer.
! Caution:
Do not touch the white cable inside the printer.
7. Remove the new ribbon cartridge from the package.
PLQ-30/PLQ-30M User’s Guide
Options and Consumables 99