Problems and solutions, Easy interactive pen problems, Calibration problems – Epson ELPIU03 User Manual

Page 21: Tablet function problems

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Easy Interactive Pen Problems

• Make sure the USB cable is securely connected to the Interactive Unit

and computer.

• Try disconnecting and reconnecting the USB cable.

• If you don't see the

pen icon on your taskbar (Windows) or in the

Dock (Mac OS X), do one of the following:

Windows

Select

or Start > All Programs or Programs > EPSON Projector >

Easy Interactive Driver.

Mac OS X

Open the Application folder, then select the Easy Interactive Driver icon.

• If you see a red

^

on the pen icon, the computer and Interactive Unit

are not connected correctly. Try disconnecting and reconnecting the
USB cable.

• Make sure the pen batteries have enough power. If the light on the pen

doesn't turn green when you press the button, you need to replace the
batteries.

• Do not stand between the Interactive Unit and the projected image. If

there are any obstacles between the Interactive Unit and the pen, it
does not operate correctly.

• Dim the room lights and turn off any fluorescent lights. Make sure the

projection surface and the pen receiver are not in direct sunlight or
other sources of bright lighting.

• To use it accurately, hold the pen at an angle to the projection surface.
• If the pen position is not detected correctly, you may need to

recalibrate.

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Calibration Problems

• If the flashing circles do not appear when you try to calibrate, make

sure the Interactive Unit and the computer are securely connected with
the USB cable.

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p.14

Try restarting the Easy Interactive Driver.

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• If the circles do not stop flashing or if they stop flashing and turn black

automatically, make the room dark or turn off any bright lights near
the projection surface.

Tablet Function Problems

When Easy Interactive Driver is installed, the Easy Interactive Virtual
Tablet Driver that allows you to use the tablet function is automatically
installed. If other tablet device drivers are already installed and the tablet
function does not operate normally, uninstall Easy Interactive Virtual Tablet
Driver.

To leave Easy Interactive Driver installed and only uninstall Easy Interactive
Virtual Tablet Driver, go to Start - Control Panel - Programs - Uninstall a
program

, and then remove Easy Interactive Virtual Tablet Driver.

Problems and Solutions

21

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