Something not working – Electrolux EKG5047 User Manual
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SOMETHING NOT WORKING?
Maintenance must only be carried out by a competent/qualified person.
Do not
try to alter/modify the appliance
yourself, as this could be dangerous.
We recommend that your appliance has an annual gas safety check carried out by our approved service
organisation.
Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the
problem is a simple one that you can solve yourself without the expense of a service call.
In-guarantee customers should make sure that the checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for in-guarantee service calls.
PROBLEM
POSSIBLE SOLUTION
Check that there is not a problem with your gas supply.
You can do this by making sure the other gas appliances such as
central heating or gas fires are working.
The battery may need replacing.
The grill and ovens do not work.
If you have checked the above:
Allow the appliance to cool for a couple of hours. The appliance
should now be working normally.
Check that the appliance is correctly installed and is level.
The oven is not cooking evenly.
Check that the recommended temperatures and shelf positions
are being used.
The oven temperature is too high or too
low.
Check that the recommended temperatures and shelf positions
are being used. Be prepared to adjust the temperature up or
down slightly to achieve the results you want.
Refer to the Main Oven section.
Ensure the burner parts have been placed correctly.
The battery may need replacing.
The hob burners will not light.
Check that there is not a problem with your gas supply.
You can do this by making sure the other gas appliances such as
central heating or gas fires are working.
The flame colour is orange/yellow.
Due to the design of the burner the flame can appear to be orange
/yellow (flame disturbance) in certain areas of the burner this is a
natural occurrence.
The burner is not igniting or only
partially lighting.
Check that the burner is dry and that food spillage or cleaning
fluids are not present on the burner. This can be dried with a cloth
and stubborn marks cleaned away with a dry nylon brush (old
toothbrush etc).
The burner sounds noisy.
It is natural for the burners to emit noise as the gas is being drawn
through the burner and may reduce as they heat up.
The burner is emitting a popping sound.
This is a natural occurrence when the burner is alight and does
not affect the performance of the burner.
Noise.
It is normal for some metal parts on the cooker to produce noise
when in use, this is due to expansion and contraction when
heating up and cooling down.