Service and spare parts, Customer care department – Electrolux EKG5047 User Manual
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SERVICE AND SPARE PARTS
 
 
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local 
Service Force Centre by telephoning:- 
 
0870 5 929929
 
Your telephone call will be automatically routed to the Service Force Centre covering your post code area. 
 
For the address of your local Service Force Centre and further information about Service Force, please visit the 
website at www.serviceforce.co.uk. 
 
Before calling out an engineer, please ensure you have read the details under the heading "Something Not 
Working?". 
 
When you contact the Service Force Centre you will need to give the following details: 
 
1. Your name, address and post code. 
2. Your telephone number. 
3. Clear and concise details of the fault. 
4. The model and serial number of the appliance (found on the rating plate). 
5. The purchase date. 
 
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service 
calls. 
 
 
 
 
CUSTOMER CARE DEPARTMENT
For general enquires concerning your Electrolux appliance or for further information on Electrolux products, 
please contact our Customer Care Department by letter or telephone at the address below or visit our website at 
www.electrolux.co.uk 
 
Customer Care Department 
Electrolux 
Major Appliances 
Addington Way 
Luton 
Bedfordshire 
LU4 9QQ 
Tel: 0870 5 950950 (*) 
 
*calls to this number may be recorded for training purposes.