Epson AcuLaser CX11N - Manual (Page 32)

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Solving Problems
Where To Get Help
Epson ® provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table.
To speak to a technical support representative, dial:
■ Toll-free: (800) 556-6025, 6 AM to 6 PM , Pacific Time, Monday through Friday.
■ U.S.: (562) 276-4350, 6 AM to 6 PM , Pacific Time, Monday through Friday and
7 AM to 4 PM , Saturday.
■ Canada: (905) 709-2170, 6 AM to 6 PM , Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Please have the following information ready:
■ Product name (Epson AcuLaser CX11N/CX11NF)
■ Product serial number (located on the back of the product)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration and operating system version
■ Description of the problem
You can purchase genuine Epson toner cartridges and paper from an authorized
Epson reseller. To find the nearest reseller, please call 800-GO-EPSON
(800-463-7766). To purchase online, visit www.epsonstore.com (U.S. sales only). In
Canada, please call (800) 463-7766 for reseller referral.
Service Access
World Wide Web From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
Automated
Telephone
Services A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your Epson
SoundAdvice
SM Express Code is 82705. Use this code to quickly
select the Epson AcuLaser CX11N/CX11NF in SoundAdvice.