Warranty, Software license and warranty policy – Avago Technologies AcceleRAID 352 User Manual

Page 21

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LSI LOGIC CORPORATION

SOFTWARE LICENSE AND WARRANTY POLICY

Limited Warranty

LSI warrants to the original purchaser of the product enclosed herein
(“Customer”) that (a) for a period of three (3) years from the date of
Customer’s purchase of the Product (excluding batteries and
memory) (the “Product Warranty Period”), and (b) for a period of one
(1) year from the date of purchase of the Product by Customer (the
“Battery/Memory Warranty Period”), the batteries and memory
included in the Product will (i) be free from defects in workmanship
and materials, and (ii) substantially conform to the documentation or
other specifications for the Product. The limited warranties herein
shall not apply to and shall be void for any Product that has been
misused (including static discharge, improper installation, or
accident), abused, modified, damaged as a result of actions on the
part of Customer or its agents or its processes, unauthorized service
or parts, used in a manner inconsistent with normal computer
operations (including but not limited to electrical irregularities,
lightning or power line related damage, or other abnormal
occurrences), or to normal wear and tear of the Product. The
warranty herein is made to and for the benefit of the original
purchaser of this Product and is non-transferable.

This warranty will not apply to, and LSI provides no warranty for any
BIOS, software, ROM-based firmware or other product developed or
manufactured by any third party whether including with this Product or
not. Such warranty or warranties are provided by third parties and, to
the extent permitted thereby, shall be made available and are hereby
assigned by LSI to Customer.

Customer may obtain warranty service during the Product Warranty
Period or Battery/Memory Warranty Period, as the case may be, if (a)
Customer has contacted LSI at the telephone number listed LSI’s web
site at www.lsilogic.com to obtain a Returned Material Authorization
(“RMA”) number and appropriate instructions from LSI, (b) after
obtaining LSI’s authorization, Customer has returned the Product if so
instructed to an authorized LSI service facility or to LSI in accordance

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