Problem solving – Eureka 100-110 User Manual

Page 7

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PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM

CAUSE

SOLUTION

Cleaner will not run.

M

Battery Low

M

Charge Battery

Does not clean the carpet

M

Dust Cup and Filter

M

Empty the dust cup and clean or replace the filter.

or floor.

Hint: If picking up fine dust, the dust cup may

not look full but a fine substance tends to reduce

suction when it blocks the airflow through the filter.

M

Be sure dust cup is properly installed in hand vac.

M

Brush Roll

M

Clean hair and thread from bristles and end cap

area.

M

Intake Nozzle

M

Remove hand vacuum from base and look for

blockage in the air path from the floor nozzle to the

hand vacuum. Lay the stick vacuum flat and use a

screwdriver to pull the blockage up and out of the

air path. Reattach the hand vacuum; turn the unit

on to clear any remaining debris. Remove hand

vacuum and recheck for additional clogs. Repeat

above steps if needed.

M

Battery Low

M

Charge Battery

No suction.

M

Filter

M

Clean or replace the filter.

Hint: If picking up fine

dust, the dust cup may not look full, but a fine

substance tends to reduce suction when it blocks

the airflow through the filter.

M

Intake Nozzle

M

Remove hand vacuum from base and look for

blockage in the air path from the floor nozzle to the

hand vacuum. Lay the stick vacuum flat and use a

screwdriver to pull the blockage up and out of the

air path. Reattach the hand vacuum; turn the unit

on to clear any remaining debris. Remove hand

vacuum and recheck for additional clogs. Repeat

above steps if needed.

Noise from brush roll area.

M

Brush Roll

M

Remove and clean debris from brush roll area.

M

Clean hair and threads from brush roll.

Brush roll not turning.

M

Brush Roll

M

Remove and clean debris from brush roll area.

M

Clean hair and threads from brush roll.

M

Power Switch

M

Switch has three positions; off (O), suction only (I)

and suction with brush roll (IIII).

M

Hand Vacuum Not Secured M Remove hand vacuum from base. Reinstall into

base by pushing firmly until hand vac locks into

place.

How to maintain brush roll.

M

Brush Roll Area

M

Remove and clean debris from brush roll area.

M

Clean hair and threads from brush roll.

M

Do not attempt to lubricate the bearings in the

brush roll. They are permanently lubricated at the

factory.

M

Brush Roll Belt

M

The brush roll belt is a cogged design that should

not require replacement.

Cleaner only runs a short time

M

Low Battery Charge

M

Charge Battery.

Battery will not charge

M

Charger Not Connected

M

Plug in charger, check for Charge battery light.

to Power Supply

M

Check electrical outlet.

7

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