ProSoft Technology MVI56E-MNETCR User Manual
Page 86

Diagnostics and Troubleshooting
MVI56E-MNETCR ♦ ControlLogix Platform
User Manual
Modbus TCP/IP Multi Client Enhanced Communications Module for Remote Chassis
Page 86 of 159
ProSoft Technology, Inc.
June 14, 2011
3 If PCB is still unable to connect to the module, click the
B
ROWSE
D
EVICE
(
S
)
button to open the ProSoft Discovery Service. Select the module, then right
click and choose S
ELECT FOR
PCB.
Close ProSoft Discovery Service, and click the C
ONNECT
button again.
4 If all of these troubleshooting steps fail, verify that the Ethernet cable is
connected properly between your computer and the module, either through a
hub or switch (using the grey cable) or directly between your computer and
the module (using the red cable).
If you are still not able to establish a connection, contact ProSoft Technology for
assistance.