Epson Macintosh User Manual

Page 54

Advertising
background image

An error condition may have caused your application or the

TWAIN data source in the EPSON Scanning Utilities to stop

working correctly. Save any documents in process and close
any open applications. Restart your Macintosh to restore the
TWAIN data source; then start your application and try again.

Sometimes an error condition may cause the computer to

display a message telling you that your scanner is not

recognized. If this happens, reset your scanner by turning it off
and on or pushing the RESET button. Then restart your
Macintosh and try again.

The

system fails or an error message appears when you choose

Acquire from your application software.

You may have more than one TWAIN screen open at once.

Reset your Macintosh and use only one active TWAIN screen.

Your scanned image may be too big. Reset your system and

reduce the size of the scanned image.

If you see an insufficient memory error message, you may not
have enough memory allocated to the application to use it with
EPSON TWAIN. Use the Finder Get Info window to increase
the memory

allocated to your application by 4MB to 5MB.

The EPSON Scanning Utilities do not start.

Make sure you are using a system with the minimum

requirements for the EFSON Scanning Utilities. See the

Introduction in this manual.

Check that the system requirements are correct for your

software application and that your software supports your
scanner model.

Be sure that you have correctly installed and set up your

application software.

6-2 Troubleshooting

Advertising