Samsung SR35 S27R356FHN 27" 16:9 FreeSync IPS Monitor - Manual (Page 30)

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3 Base on the test result, select Yes / No / Show Again .
Yes No Show Again
Do you still see the same problem on the test screen?
If you need to see the photo again, click Show Again.
• You will see the following screen when you select Yes .
OK
Self Diagnosis Complete
Contact the Samsung Call Center for assistance.
Please have the following information ready:
‐ Model Code: **************
‐ S/N: **************
• You will see the following screen when you select No .
OK
Self Diagnosis Complete
If the test screen is okay during Self Diagnosis, your monitor may not have a problem. If the
problem persists, follow the steps below:
- Turn off your monitor and any other connected device, such as a PC. Turn on your monitor first
and then the other connected device.
- Update the operating system and graphics card driver to the latest version and restart your PC.
- Connect the other device, such as a PC, to a different input port on your monitor.
- Reset your monitor by pressing the jog button on the monitor and selecting System > Reset All.
- Replace the cable with the one enclosed with your monitor.