3 troubleshooting (faq), Troubleshooting (faq) -11 – Asus ZenScreen MB16AC 15.6" 16:9 Full HD Portable IPS Monitor User Manual
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3-11
ASUS USB Type-C Monitor MB16AC
3.3
Troubleshooting (FAQ)
Problem
Possible Solution
Power LED is not ON
•
Press the button to check if the monitor is
in the ON mode.
•
Check if the USB Type-C cable is
properly connected to the monitor and the
computer.
The power LED lights amber
and there is no screen image
•
Check if the monitor and the computer are in
the ON mode.
•
Make sure the USB Type-C cable is properly
connected between the Portable USB Monitor
and the computer.
•
Inspect the signal cable and make sure none
of the pins are bent.
•
Connect the computer with another available
monitor to check if the computer is properly
working.
Screen image is too light or
dark
•
Adjust the Brightness settings via the button.
Screen image bounces or a
wave pattern is present in the
image
•
Make sure the USB Type-C cable is properly
connected between the Portable USB Monitor
and the computer.
•
Move electrical devices that may cause
electrical interference.
Screen image has color
defects (white does not look
white)
•
Inspect the USB Type-C cable and make sure
that none of the pins are bent.