Troubleshooting – Dell P2222H 21.5" 16:9 IPS Monitor User Manual

Page 20

Advertising
background image

20

| Troubleshooting

Troubleshooting

If DDM cannot work with your monitor, DDM will show below icon in your
notification tray.

2021/03/01

10:17 AM

Click on the icon,

DDM

shows a more detailed error message.

2021/03/01

10:17 AM

Please note that DDM only works with Dell branded monitors. If you are using
monitors from other manufacturers, DDM doesn’t support them.

If DDM is unable to detect and/or communicate with a supported Dell monitor,
please take below actions to troubleshoot:

1.

Make sure the video cable is properly connected to your monitor andyour PC,
especially the connectors should be firmly inserted into position.

2.

Check the monitor OSD to ensure DDC/CI is enabled.

3.

Make sure you have the correct and latest display driver from the graphics
vendor (Intel, AMD, NVidia, etc.). Display driver is often the cause of DDM failure.

Advertising