Smart Avi 2-Port DVI-I Splitter - Manual (Page 6)

2-Port DVI Splitter 6
Troubleshooting
Technical support
No Power
• Make sure that the power adapter is securely connected to the power connector of the unit.
• Check the output voltage of the power supply and make sure that the voltage value is around
5VDC.
• Replace the power supply.
No Video
• Check if all the video cables are connected properly.
• Connect the computer directly to the monitor to verify that your monitor and computer are
functioning properly.
• Try replacing the video cable.
• Restart the computers.
For product inquiries, warranty questions, or technical questions, please contact [email protected] .