Epson R380 - Manual (Page 59)

Problems and Solutions 59
Problems and Solutions
Check the solutions below if you’re having trouble using your printer.
Noise Problems
■ The first time you install ink cartridges, the printer must charge its print head
for about 2 minutes. Wait until charging finishes (when you see the message
“Initialization is complete”) before you turn off the printer, or it may charge
improperly and use excess ink the next time you turn it on.
■ Turn off the printer, then make sure the ink cartridges are inserted completely
and the ink cartridge cover is closed completely. Also make sure no packing
material remains in the printer. Wait a moment, then turn the printer
back on.
Screen Problems
■ If the printer is turned on and the screen is black, press any button to activate
the printer. Then press the button for the feature you want to use.
■ If you don’t see your photos on the screen, make sure they are in JPEG or
uncompressed TIFF format and taken with a DCF-compliant camera. If you
have used the printer to back up photos on a USB storage device, the printer
will recognize only the photos in numbered folders on the device.
Printing Problems
■ Make sure your paper is loaded short edge first and is positioned against the
right edge with the left edge guide against its left side. Don’t load paper above
the arrow mark inside the left edge guide.
■ Make sure the paper size settings are correct for the paper you are using.
■ If part of your image is cut off, try using the Fit to Frame setting. Or, try
setting Expansion to Mid or Min . See page 27 for more information.