Canon PIXMA G5020 Wireless MegaTank Printer - Manual (Page 380)

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Cause
Paper is jammed when performing automatic duplex printing.
What to Do
1. Remove jammed paper.
• If the paper is jammed at the paper output slot:
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• If the paper is jammed inside the printer:
Paper Is Jammed inside Printer
• If the paper is jammed at the feed slot of the cassette:
After storing the output tray extension and the paper output tray, pull out the cassette and
remove the jammed paper slowly with both hands.
Important
• When checking the feed slot of the cassette or removing the jammed paper, do not turn the
printer upside down or tilt it. The ink may leak out.
• If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear
cover and to remove the paper.
2. Load paper properly.
Loading Paper in the Cassette
Loading Paper in the Rear Tray
3. Press printer's OK button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
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