LEICA Cine 1 100" 3000-Lumen XPR UHD 4K Ultra Short-Throw SmHome Theater Projector - Manual (Page 27)

FAQ
In many cases, issues with the Laser TV can be rectified with a simple restart of the device. The following tips might be helpful if the problem persists after a
restart.
Problem Possible causes to check Troubleshooting suggestions
Display
It takes a few seconds for the image
to be displayed after the device is
switched on The TV initializes and searches for information about
earlier settings Wait until the device is ready
The light output of the projector is
too low and the operating indicator
flashes red 5x The foreign body sensor has detected an object Remove the object
The foreign body sensor is dirty Clean the foreign body sensor
Sound and Display
No sound or no picture Laser TV is disconnected from power supply Ensure that the mains cable is connected correctly to a power
socket.
The device is connected to mains power if the LED lights up.
Laser TV is in standby mode Press the button of the remote control
No picture/no sound after connec-
tion of an external source Connection problem Check the connection (correct output port on the source, cor-
rect input port on the Laser TV)
Picture is normal, but there is no
sound Volume is set too low Check the volume setting
Sound output is deactivated Check, whether the device is set to mute
Sound is normal, but there is no
picture, or only a black and white
picture Software or system crash Disconnect the mains cable from the power socket and plug it
in again after 60 s
Incorrect color setting Check, whether the color setting is set to 50 or higher
No active reception Try various TV channels
Sound and/or picture are distorted
or appear wavy Interference from an electric device nearby Switch off all nearby electric devices or position them at a
greater distance to the Laser TV
Laser TV is disconnected from power supply Try connecting to another power socket
Sound and picture are blurred or fail
intermittently No/bad reception When using an external aerial: check the direction, position
and connection of the aerial
Adjust the alignment of the aerial, reset the channel, or fine-
tune the channel
The plastic housing is emitting a
clicking sound Temperature changes during operation may cause the
device to slightly expand or shrink, which may cause a
clicking sound That is completely normal and the device is in perfect working
order
The remote control is not functioning Laser TV is disconnected from power supply Ensure that the mains cable is connected correctly to a power
socket.
The device is connected to mains power if the LED lights up.
No batteries inserted or batteries depleted Replace the batteries
The batteries are incorrectly inserted Check polarity and insert the batteries correctly