Canon SELPHY Square QX10 Compact Photo Printer (Pink) - Manual (Page 12)

12
Troubleshooting Troubleshooting
If you think the printer may have malfunctioned, fi rst refer to the examples
below and check the printer. If the status does not improve even after
checking the relevant items, contact a Customer Support Help Desk.
Power
The power does not turn on.
• Check the battery level.
• If the battery does not charge, press the Forced shutdown switch ( = 4)
with a thin rod and then charge the battery again.
Charging
The battery cannot be charged.
• The battery cannot be charged during printing. Charge the battery in the
Standing by to print status or the Power o
ff status.
• Use the speci fi ed battery charger.
• If the battery does not charge, press the Forced shutdown switch ( = 4)
with a thin rod and then charge the battery again.
The battery runs down quickly.
• Battery performance will decrease at low temperatures.
• Battery consumption may increase depending on the printing settings.
• Battery power is consumed in the Standing by to print status. To increase
the number of sheets that can be printed with a single charge, it is
recommended to turn o
ff the power each time printing is fi nished.
• The app indicates the approximate battery level, and the battery may run
down quickly depending on the printing conditions. It is recommended to
charge the battery soon after use.