Where to get help – Epson Apex 20020 User Manual

Page 17

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Appendix C outlines the system diagnostic checks you can
perform on your computer. If you are having trouble with any

part of the hardware, you may want to run some of these

diagnostic checks.

Appendix D describes how to perform a low-level format on

the hard disk. You need to do this only if you are having serious

problems with the hard disk in your computer or if you have

installed a new hard disk that has not received this type of

format. (This is not the same type of format provided by the

MS-DOS FORMAT command.)

Appendix E explains how to prepare a new hard disk for use.
You need to follow these instructions only if you have installed
a new hard disk in your computer or if you need to repartition
or reformat the one you have been using.

Appendix F lists the types of hard disks you can use in your
computer. You need to enter information from this table when
you run the Setup program after installing an additional hard
disk.

At the back of the manual you’ll find a glossary of the

computer terms used in this manual and an index.

Where to Get Help

Customer service for Epson products is provided by a network

of authorized Epson Customer Care Centers throughout the
United States. Call the Epson Consumer Information Center at

1-800-922-8911 for the following:

Customer Care Center referrals

Technical support referrals

Information on Epson User Groups.

To locate or purchase accessories or supplies, contact your
nearest Epson dealer or call 1-800-873-7766.

Introduction 3

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