HONDA HRC216PDA - Manual (Page 21)

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To Obtain Warranty Service:
You must take the Honda Power Equipment accessory, replacement
part, apparel, or the power equipment on which the accessory or
replacement part is installed, and proof of purchase, at your expense,
to any Honda Power Equipment dealer in the United States, Puerto
Rico, or the U.S. Virgin Islands who is authorized to service that
product, during the dealer's normal business hours. If you are unable
to obtain warranty service, or are dissatisfied with the warranty service
you receive, take the following steps: First, contact the owner of the
dealership involved; normally this will resolve the problem. However, if
you should require further assistance, write or call the Power
Equipment Customer Relations Department of American Honda
Motor Co., Inc. Refer to page 19 for contact information.
Exclusions:
This warranty does not extend to accessories, parts, or apparel
affected or damaged by accident and/or collision, normal wear, use in
an application for which the product was not designed, or any other
misuse, neglect, incorporation or use of unsuitable attachments or
parts, unauthorized alteration, improper installation, or any causes
other than defects in material or workmanship of the product.
Installing Parts and Accessories on non-Honda products or engines
voids this warranty.
Mower blades and mower deck housings are specifically not
warranted against impact damage, including but not limited to,
abrasive damage.
Disclaimer of Consequential Damage and Limitation of
Implied Warranties:
American Honda disclaims any responsibility for loss of time or use of
the product, or the power equipment on which the product is installed,
transportation, commercial loss, or any other incidental or
consequential damage. Any implied warranties are limited to the
duration of this written warranty. Some states do not allow limitations
on how long an implied warranty lasts and/or do not allow the
exclusion or limitation of incidental or consequential damages, so the
above exclusions and limitations may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights,
which vary from state to state.
EMISSION CONTROL SYSTEM WARRANTY
Your new Honda Power Equipment engine complies with the U.S.
EPA, Environment Canada, and State of California emission
regulations (models certified for sale in California only). American
Honda Motor Co., Inc. provides the emission warranty coverage for
engines in the United States and its territories. Honda Canada Inc.
provides the emission warranty for engines in the 13 provinces and
territories of Canada. In the remainder of this Emission Control
System Warranty, American Honda Motor Company, Inc. and Honda
Canada Inc. will be referred to as Honda.
Your Warranty Rights and Obligations:
California
The California Air Resources Board and Honda are pleased to explain
the emission control system warranty on your Honda Power
Equipment engine. In California, new utility and lawn and garden
equipment engines must be designed, built, and equipped to meet the
State's stringent anti-smog standards.
Other States, U.S. Territories, and Canada
In other areas of the United States and in Canada, your engine must
be designed, built, and equipped to meet the U.S. EPA and
Environment Canada emission standards for spark-ignited engines at
or below 19 kilowatts. Products can be identified by “Not for sale in
California” decal.
All of the United States and Canada
Honda must warrant the emission control system on your power
equipment engine for the period of time listed below provided there
has been no abuse, neglect, or improper maintenance of your power
equipment engine. Where a warrantable condition exists, Honda will
repair your power equipment engine at no cost to you including
diagnosis, parts, and labor.
Your emission control system may include such parts as the
carburetor or fuel injection system, the ignition system, and catalytic
converter. Also included may be hoses, connectors, and other
emission-related assemblies. Products can be identified by “Not for
sale in California” decal.
Manufacturer's Warranty Coverage:
The 1995 and later power equipment engines are warranted for two
years or the length of the Honda Distributor’s Limited Warranty,
whichever is longer. If any emission-related part on your engine is
defective, the part will be repaired or replaced by Honda.
Owner's Warranty Responsibility:
As the power equipment engine owner, you are responsible for the
performance of the required maintenance listed in your owner's
manual. Honda recommends that you retain all receipts covering
maintenance on your power equipment engine, but Honda cannot
deny warranty coverage solely for the lack of receipts or for your
failure to ensure the performance of all scheduled maintenance.
As the power equipment engine owner, you should, however, be
aware that Honda may deny you warranty coverage if your power
equipment engine or a part has failed due to abuse, neglect, improper
maintenance, or unapproved modifications.
You are responsible for presenting your power equipment engine to a
Honda Power Equipment dealer as soon as a problem exists. The
warranty repairs should be completed in a reasonable amount of time,
not to exceed 30 days.
If you have any questions regarding your warranty rights and
responsibilities, you should write or call the Honda office in your
region.
American Honda Motor Co., Inc.
Power Equipment Customer Relations
4900 Marconi Drive
Alpharetta, Georgia 30005-8847
Telephone: (770) 497-6400
or
Honda Canada Inc.
Power Equipment Customer Relations
715 Milner Avenue
Toronto, ON M1B 2K8
Telephone: (888) 946-6329