HP 1500 Series - Manual (Page 82)

80 Problem solving and maintenance ENWW
Resolving problems that generated messages
This section helps resolve problems that generated messages on the computer.
Messages for Windows only
This section lists some common errors that only provide a simple message but no information for
resolving the error. Errors that you see in Printer Status and Alerts in the HP color LaserJet 1500
toolbox provide their own instructions for resolving the error. For other errors generated by your
operating system, see the documentation for the operating system or computer.
Message Solution
“Error Writing to USB00x ” in
Windows 98 or Me. ● Make sure that there is paper in the tray.
● Make sure the cables are connected correctly, the printer is on, and the Ready light is on.
● Print a Demo page from the HP color LaserJet 1500 toolbox to ensure that the computer
can communicate with the printer.
● On the Start menu, point to Settings and click Printers. Right-click the
HP color LaserJet 1500 driver and select Properties. Click Details and then click Port
Settings. Clear the Check Port State before Printing check box and click OK. Click Spool
Settings, select Print Directly to Printer, and click OK. (Note: Selecting Printing Directly
to Printer disables some enhanced driver functionality.)
● Try printing again.
“General Protection Fault”
“Exception OE”
“Spool32”
“Illegal Operation”
● Restart the computer and try again.
● Clear the contents of the computer Temp folder, which is generally located in C:\Windows
(98 and Me) or C:\Winnt (2000 and XP).
Other Windows messages See Microsoft Windows 98, 2000, Me, or XP documentation that came with the operating
system or computer for information.