Secondary light patterns for printer status lights, 3 unexpected size error or 41.x printer error, 40 bad transmission error – HP 1500 Series User Manual

Page 71: 22 buffer overflow error

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Chapter 4 Problem solving and maintenance 69

Secondary light patterns for Printer Status lights

This section describes the secondary light patterns that you can display when you experience an
Attention with Ability to Continue state. This error has its own set of secondary light patterns, so
a section is included here for it.

Secondary light patterns provide more information about the more specific type of error that
occurred. To understand the secondary light pattern, press and hold

(

G

O

) and

(

C

ANCEL

J

OB

) simultaneously. When the secondary light pattern appears, use this section to

identify the associated error. When you release the buttons, the light pattern for the original error
appears again.

Secondary light patterns for Attention with Ability to Continue state

This section provides the meaning for the secondary light patterns that you can display while you
are experiencing an Attention with Ability to Continue state (Attention light is blinking and Go light
is on).

Light pattern

Error and recommended action

41.3 Unexpected Size error or 41.x Printer error

The Ready light is on.

Load the correct size of paper. If the correct size is loaded, press

(

G

O

)

.

If printing does not resume, open the top cover, remove the imaging drum, and check for a jam inside
the printer.

40 Bad Transmission error

The Attention light, Ready light, and Go light are on. Press

(

G

O

)

to try to print a portion of the job.

If the printer is connected to the network, make sure the cable is securely connected between the
optional external HP Jetdirect print server and the network port.

If the printer is directly connected to a computer, the cable between the printer and computer has a
bad connection or the cable is of poor quality. Disconnect the cable and reconnect it. Make sure you
are using a high-quality USB cable. See

“Accessories and ordering information” on page 19

22 Buffer Overflow error

The Ready light and Go light are on. Press

(

G

O

)

to try to print a portion of the job.

The connection between the printer and the computer is loose. Check the connection to ensure that it
is secure.

The cable is malfunctioning. Try using a different, high-quality USB cable. See

“Accessories and

ordering information” on page 19

Contact HP Customer Care. See

“HP Customer Care” on page 3

, or see the flyer that came in the

printer box for contact information.

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