Hayes Microcomputer Products DIVA T/A ISDN - Manual (Page 11)

DIVA T/A ISDN Modem User’s Guide 11
"D" LED not glowing steadily (International
Firmware)
If the “D” LED is not glowing steadily, your ISDN cables may be
improperly connected, the ISDN line is not activated, or may indicate
an idle condition. Please check all of these items, and, if the “D” LED
is still not glowing steadily, refer to the “Customer Service” section
on page 117 for information on contacting Eicon Technology.
If the "D" LED is glowing steadily, go to the section “What’s Next?”
on page 12 and continue.
"D" LED not glowing steadily (North American
Firmware)
If the “D” LED is not on and glowing steadily, your ISDN line
probably does not support AutoSPID. In this instance you will require
the following information from your ISDN service provider, before
you continue with the DIVA T/A installation:
•
ISDN number(s).
Your ISDN service provider should have provided you with one,
and maybe even two, ISDN numbers. These numbers are
required to configure the DIVA T/A.
•
SPIDs
If you are installing the DIVA T/A under Windows 95/98 or
Windows NT, the ISDN numbers are all that you require as the
SPID Wizard, used for configuring the DIVA T/A, will
automatically configure the SPIDs.
If you are not using Windows 95/98 or Windows NT, you must
get your SPID information from your ISDN provider. SPID(s)
are numbers usually consisting of your 3-digit Area Code plus 7-
digit ISDN Number followed by some digits. For new ISDN
lines your local telephone company will likely follow the generic
SPID format (Area Code and ISDN phone number) followed by
0101. For example: 51455512340101.