Getting help, Comments – Hitachi MK-96RD617-08 User Manual
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xii Preface
Hitachi Universal Storage Platform V/VM Hitachi Performance Manager User’s Guide
Getting Help
If you need to call the Hitachi Data Systems Support Center, please provide as
much information about the problem as possible, including:
•
The circumstances surrounding the error or failure.
•
The content of any error message(s) displayed on the host system(s).
•
The content of any error message(s) displayed on Storage Navigator.
•
The USP V/VM Storage Navigator configuration information saved on
diskette using the FD Dump Tool (see the Storage Navigator User’s Guide).
•
The service information messages (SIMs), including reference codes and
severity levels, displayed by Storage Navigator.
The Hitachi Data Systems customer support staff is available 24 hours/day,
seven days a week. If you need technical support, please call:
•
United States: (800) 446-0744
•
Outside the United States: (858) 547-4526
Comments
Please send us your comments on this document. Make sure to include the
document title, number, and revision. Please refer to specific section(s) and
paragraph(s) whenever possible.
•
E-mail:
•
Fax: 858-695-1186
•
Mail:
Technical Writing, M/S 35-10
Hitachi Data Systems
10277 Scripps Ranch Blvd.
San Diego, CA 92131
Thank you! (All comments become the property of Hitachi Data Systems
Corporation.)