HP SAS DL360 - Manual (Page 81)

Server software and configuration utilities 81
Change control and proactive notification
HP offers Change Control and Proactive Notification to notify customers 30 to
60 days in advance of upcoming hardware and software changes on HP
commercial products.
For more information, refer to the HP website
(
http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html ).
Care Pack
HP Care Pack Services offer upgraded service levels to extend and expand
standard product warranty with easy-to-buy, easy-to-use support packages that
help you make the most of your server investments. Refer to the Care Pack
website (
http://www.hp.com/hps/carepack/servers/cp_proliant.html ).